Theatre Gift Vouchers FAQ

Q - Who owns TheatreVouchers.net?

A - TheatreVouchers.net is part of the Local Nights Out group of websites and is owned and operated by LNO Ltd. See the About Us page for more information.

Q - Who supplies the London Theatre Gift Vouchers for TheatreVouchers.net?

A - Our Theatre Gift Vouchers are supplied by Encore Tickets Ltd. Encore Tickets are a fully-bonded London theatre ticket agent. Encore Tickets have allocations for all London theatres, and are official members of the Society of Ticket Agents and Retailers (STAR). STAR is a self-regulatory body which operates within guidelines supported by The Office of Fair Trading, the British Tourist Authority, the London Tourist Board, and the Society of London Theatre.

Q - What are London Theatre Gift Vouchers?

A - London Theatre Gift Vouchers come in a variety of formats, and take into account a range of budgets. London Theatre Gift Vouchers are exchangeable for any show available through Encore Tickets. See the shows section for a list of current shows. London Theatre Gift Vouchers are available in £10, £20 and £50 denominations and can be used for either full or part payment.

Q - What are Dinner & Show packages?

A - Our Dinner and Show packages include a ticket to one of our London shows and a two course meal at one of our specially selected restaurants within walking distance of the respective theatre.

Q - What are Hotel & Show packages?

A - Our Hotel and Show packages include top price tickets to a London show and an overnight stay in one of our specially selected London hotels.

Q - How long are the Theatre Gift Vouchers valid for?

A - Our Theatre Gift Vouchers are valid for redemption for one year from the date of issue.

Q - When will I receive my Theatre Vouchers?

A - All orders are dispatched on the next working day (Monday-Friday) by First Class post. Any orders taken over the weekend will be dispatched on the following Monday.

Q - Is there a charge for postage?

A - No, there is no charge for postage and packaging.

Q - Does it matter if the theatre tickets cost more or less than the value of the vouchers?

A - No. If the cost of the tickets is less than the value of the Theatre Vouchers you will be given change in vouchers. If the cost of the tickets is more than the value of the Theatre Vouchers you can pay the extra cost by cash, cheque or card.

Q - Can the Theatre Vouchers be used to buy tickets in person at any ticket box offices.

A - Yes. Our Theatre Gift Vouchers can be redeemed in person at either the Encore Head Office or the Collection Point in Cockspur Street.

  • Encore Tickets Head Office
    1st Floor, Victory House
    14 Leicester Place (off Leicester Square)
    London WC2H 7BZ

    Open Mon-Fri 9.30am-6.00pm, Sat 10.00am-5.00pm

  • Encore Tickets - Ticket Collection Point
    Original London Sightseeing Visitor Centre
    17-19 Cockspur Street (off Trafalgar Square)
    London SW1Y 5BL

Q - How do I redeem the Theatre Vouchers?

A - Please see the How To Use section.
 

TheatreVouchers.net is part of the Local Nights Out network and is owned and operated by LNO Ltd, a company registered in England and Wales with a company registration number of 6177914. This website is provided for informational purposes only. All information is given in good faith but show, theatre and all other information is subject to change and we cannot be held responsible for any errors or omissions.