How To Use Your Vouchers

Our theatre gift vouchers can be used as full or part payment for tickets to the shows listed on this site, our dinner & show packages and our hotel & show packages. You can redeem your vouchers in one of the following ways:
  1. By phone on 020 7492 1588 - our call centre is open 7 days a week at the following times:

    Mon-Fri 7.30am-7.30pm
    Sat 9.00am-7.30pm
    Sun 9.00am-4.30pm

  2. In person at one of our retail outlets:

    Encore Tickets Desk
    British and London Visitor Centre
    1 Regent Street, London, SW1Y 4TX

    Open Mon-Fri 9.30am-6.00pm, Sat 10.00am-5.00pm

    Or

    Encore Tickets - Ticket Collection Point
    Original London Sightseeing Visitor Centre
    17-19 Cockspur Street (off Trafalgar Square)
    London SW1Y 5BL

    Open Mon-Fri 9.30am-6.00pm, Sat 10.00am-5.00pm. Please note that we are open every day except Christmas day.

    3. If vouchers are redeemed over the phone, they must then be sent by post to one of our retail outlets for confirmation.

    All orders are dispatched on the next working day (Monday-Friday) by First Class post. Any orders taken over the weekend will be dispatched on the following Monday.

    If the tickets cost more than the value of your Theatre Gift Vouchers, you can pay the additional amount by cash, cheque or credit/debit card.

    Our Theatre Gift Vouchers are valid for redemption for one year from the date of issue.


TheatreVouchers.net is part of the Local Nights Out network and is owned and operated by LNO Ltd, a company registered in England and Wales with a company registration number of 6177914. This website is provided for informational purposes only. All information is given in good faith but show, theatre and all other information is subject to change and we cannot be held responsible for any errors or omissions.